Total Expert incident

Degraded Functionality: User activate/deactivate toggle grayed-out

Notice Resolved View vendor source →

Total Expert experienced a notice incident on July 28, 2023 affecting Web Application, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 07:42 PM UTC
Resolved
Jul 28, 2023, 10:43 PM UTC
Duration
3h
Detected by Pingoru
Jul 28, 2023, 07:42 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 28, 2023, 07:42 PM UTC

    Currently the toggle that allows an admin to activate/deactivate a user is grayed-out. Admins do not have the ability to activate a currently de-activated user when logged into the UI nor can they determine if a user is active or inactive.

  2. resolved Jul 28, 2023, 10:43 PM UTC

    This incident has been resolved.