Total Expert incident

Standard Reports Delayed Data

Minor Resolved View vendor source →

Total Expert experienced a minor incident on March 11, 2024 affecting Reporting, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 04:27 PM UTC
Resolved
Mar 13, 2024, 04:17 PM UTC
Duration
1d 23h
Detected by Pingoru
Mar 11, 2024, 04:27 PM UTC

Affected components

Reporting

Update timeline

  1. identified Mar 11, 2024, 04:27 PM UTC

    Due to an issue, the Analytics Dashboards and Weekly Standard Reports will only contain data through midnight Friday, 3/8/23. We have identified the issue and are working to reload our data. We will have an update in 4 hours.

  2. identified Mar 11, 2024, 08:39 PM UTC

    We are continuing to work on the reload of our data. We will have another update in 4 hours.

  3. identified Mar 12, 2024, 12:34 AM UTC

    We are continuing to work on the reload of our data, and do not anticipate any issues. We will have the next update by 9am CDT.

  4. identified Mar 12, 2024, 01:33 PM UTC

    We are in the final steps of the data load and close to resolution. We will have an update in 6 hours.

  5. monitoring Mar 12, 2024, 07:23 PM UTC

    The Analytics Dashboards have been fully loaded. We are moving the incident to Monitoring while we finish the Standard Reports. The next update will be in 24hr.

  6. resolved Mar 13, 2024, 04:17 PM UTC

    This incident has been resolved.