Total Expert incident

Degraded Functionality: Journey Onboarding is delayed

Notice Resolved View vendor source →

Total Expert experienced a notice incident on October 1, 2024 affecting Event Processing, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 08:59 PM UTC
Resolved
Oct 01, 2024, 10:10 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 01, 2024, 08:59 PM UTC

Affected components

Event Processing

Update timeline

  1. monitoring Oct 01, 2024, 08:59 PM UTC

    We are currently experiencing a delay in onboarding journey campaigns for contacts. Our team is actively working to resolve the issue, and we will provide an update within the next hour as well as notify you once the issue has been resolved.

  2. resolved Oct 01, 2024, 10:10 PM UTC

    The incident has been resolved and we anticipate any delays will be cleared within the next 2 to 3 hours.