Torq experienced a major incident on May 21, 2026 affecting Workflows Automation, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 02:26 PM UTC
We are investigating an increase in error rates affecting some steps in our workflow execution engine. A subset of user workflows may be experiencing failures or delays during step execution. We apologize for the disruption and will update this page as soon as we have additional details.
- investigating May 21, 2026, 03:01 PM UTC
We are continuing to investigate this issue.
- investigating May 21, 2026, 03:08 PM UTC
We are investigating intermittent errors affecting workflows that use shared integrations in destination workspaces.
- identified May 21, 2026, 03:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 03:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 04:52 PM UTC
This incident has been resolved.