Torii Outage History

Torii is up right now

Torii had 8 outages in the last 2 years totaling 8h 13m of downtime — averaging 0.3 incidents per month.

There were 8 Torii outages since October 14, 2024 totaling 8h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://toriihq.statuspage.io

Critical August 18, 2025

Users Unable to Log In to Torii

Detected by Pingoru
Aug 18, 2025, 05:58 PM UTC
Resolved
Aug 18, 2025, 06:20 PM UTC
Duration
22m
Affected: WebsiteApplication ConsoleAPI Server
Timeline · 4 updates
  1. investigating Aug 18, 2025, 05:58 PM UTC

    We are currently investigating an issue preventing all users from logging into the Torii web console.

  2. identified Aug 18, 2025, 06:11 PM UTC

    We have identified the issue preventing users from logging into the Torii web console and are currently working on a fix. We will provide further updates as soon as more information becomes available.

  3. monitoring Aug 18, 2025, 06:14 PM UTC

    A fix has been deployed, and users can now log in to the Torii web console. Some users may experience slow performance over the next few minutes as systems stabilize. We are continuing to monitor the situation closely.

  4. resolved Aug 18, 2025, 06:20 PM UTC

    The Torii web console is now fully accessible and operating normally.

Read the full incident report →

Major March 11, 2025

Torii UI Not Loading for Some Users

Detected by Pingoru
Mar 11, 2025, 02:44 PM UTC
Resolved
Mar 11, 2025, 03:04 PM UTC
Duration
19m
Affected: Application Console
Timeline · 3 updates
  1. investigating Mar 11, 2025, 02:44 PM UTC

    We are currently investigating an issue where the Torii UI is not loading for some users, resulting in a blank screen. Our team is actively working to identify the root cause and restore full functionality as soon as possible.

  2. identified Mar 11, 2025, 02:52 PM UTC

    We have identified the issue and a fix is now being deployed. Users experiencing a blank screen should see improvements soon as the deployment completes.

  3. resolved Mar 11, 2025, 03:04 PM UTC

    The issue causing some users to see a blank screen in the Torii UI has been resolved. The fix has been successfully deployed, and all users should now have full access.

Read the full incident report →

Minor January 8, 2025

Workflows with Branches Delayed

Detected by Pingoru
Jan 08, 2025, 08:20 PM UTC
Resolved
Jan 08, 2025, 08:55 PM UTC
Duration
35m
Affected: API Server
Timeline · 4 updates
  1. investigating Jan 08, 2025, 08:20 PM UTC

    We are investigating delays affecting workflows with branches. Other services remain operational. Updates will follow as we work to resolve the issue.

  2. identified Jan 08, 2025, 08:23 PM UTC

    We have identified the issue causing delays in workflows with branches and are working on a resolution.

  3. monitoring Jan 08, 2025, 08:52 PM UTC

    We have deployed a fix for the delays affecting workflows with branches. Delayed workflows will resume processing shortly as the system recovers. We are closely monitoring the situation to ensure everything proceeds smoothly.

  4. resolved Jan 08, 2025, 08:55 PM UTC

    The issue causing delays in workflows with branches has been resolved. All systems are now operational, and delayed workflows are resuming processing.

Read the full incident report →

Major December 19, 2024

Background jobs didn’t run for a few minutes

Detected by Pingoru
Dec 19, 2024, 10:33 AM UTC
Resolved
Dec 19, 2024, 12:56 PM UTC
Duration
2h 22m
Affected: Application Console
Timeline · 2 updates
  1. identified Dec 19, 2024, 10:33 AM UTC

    Background workflows experienced a disruption and did not run between 9:42 AM and 10:07 AM UTC. Our team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide updates as soon as more information becomes available.

  2. resolved Dec 19, 2024, 12:56 PM UTC

    The issue was caused by a problem in our backend servers. We have identified and resolved the problem, and after thorough monitoring, all systems are functioning as expected.

Read the full incident report →

Major October 31, 2024

Email delivery is delayed

Detected by Pingoru
Oct 31, 2024, 07:09 AM UTC
Resolved
Oct 31, 2024, 10:54 AM UTC
Duration
3h 44m
Affected: Application Console
Timeline · 2 updates
  1. identified Oct 31, 2024, 07:09 AM UTC

    We are working on a fix.

  2. resolved Oct 31, 2024, 10:54 AM UTC

    The problem has been fixed, the issue was caused due to a delay in our email services.

Read the full incident report →

Minor October 14, 2024

Torii Application Console and API Server Outage

Detected by Pingoru
Oct 14, 2024, 12:27 PM UTC
Resolved
Oct 14, 2024, 01:15 PM UTC
Duration
48m
Affected: Application ConsoleAPI Server
Timeline · 3 updates
  1. investigating Oct 14, 2024, 12:27 PM UTC

    An issue has been identified affecting access to both the Application Console and the public API

  2. monitoring Oct 14, 2024, 12:29 PM UTC

    The functionality has been restored, and the team is monitoring.

  3. resolved Oct 14, 2024, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →