Torii incident

Torii UI Not Loading for Some Users

Major Resolved View vendor source →

Torii experienced a major incident on March 11, 2025 affecting Application Console, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 02:44 PM UTC
Resolved
Mar 11, 2025, 03:04 PM UTC
Duration
19m
Detected by Pingoru
Mar 11, 2025, 02:44 PM UTC

Affected components

Application Console

Update timeline

  1. investigating Mar 11, 2025, 02:44 PM UTC

    We are currently investigating an issue where the Torii UI is not loading for some users, resulting in a blank screen. Our team is actively working to identify the root cause and restore full functionality as soon as possible.

  2. identified Mar 11, 2025, 02:52 PM UTC

    We have identified the issue and a fix is now being deployed. Users experiencing a blank screen should see improvements soon as the deployment completes.

  3. resolved Mar 11, 2025, 03:04 PM UTC

    The issue causing some users to see a blank screen in the Torii UI has been resolved. The fix has been successfully deployed, and all users should now have full access.