TOPdesk incident

Canada hosting location unreachable

Critical Ongoing View vendor source →

TOPdesk is currently experiencing a critical incident affecting CA1 SaaS hosting location, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 06, 2026, 06:26 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 06, 2026, 06:26 PM UTC

Affected components

CA1 SaaS hosting location

Update timeline

  1. investigating Jun 06, 2026, 06:26 PM UTC

    TOPdesk environment unreachable for hosting location in Canada

  2. investigating Jun 06, 2026, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 06, 2026, 06:28 PM UTC

    We are currently investigation the cause of this outage. We will keep you updates every 30 minutes

  4. investigating Jun 06, 2026, 06:40 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 06, 2026, 07:17 PM UTC

    We are continuing to investigate this issue.

  6. investigating Jun 06, 2026, 07:51 PM UTC

    We are continuing to investigate this issue.