TOPdesk incident

Major - Operator Login fails due to Adobe Plugin

Minor Ongoing View vendor source →

TOPdesk is currently experiencing a minor incident affecting Functionality malfunction, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 06:53 AM UTC
Resolved
Ongoing
Duration
● 3h 57m
Detected by Pingoru
Jun 03, 2026, 06:53 AM UTC

Affected components

Functionality malfunction

Update timeline

  1. investigating Jun 03, 2026, 06:53 AM UTC

    We are currently experiencing disruptions with the Adobe PDF plugin version 26.5.2.0 Customers experience issues login in as an Operator. The page will infinitely buffer. Turning off the browser plugin/extension and restarting your browser will resolve the issue for now. We will investigate further and will update you on the fix. Our apologies for the inconvenience. Please find the latest updates on our TOPdesk Status Page: https://status.topdesk.com To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 06 895.