TOPdesk experienced a major incident on May 4, 2026 affecting EU3 SaaS hosting location, lasting 19h 30m. The incident has been resolved; the full update timeline is below.
Affected components
EU3 SaaS hosting location
Update timeline
- investigating May 04, 2026, 12:39 PM UTC
We are currently experiencing problems on our EU3 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and already working on a solution. Our apologies for the inconvenience. We aim to update this status blog at least every 30 minutes until the issue has been resolved.