TOEFL Outage History

TOEFL is up right now

TOEFL had 7 outages in the last 2 years totaling 12h 56m of downtime, averaging 0.3 incidents per month.

There were 7 TOEFL outages since February 21, 2025 totaling 12h 56m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: toefl.statuspage.io

Critical October 21, 2025

TOEFL Score Reporting

Detected by Pingoru
Oct 21, 2025, 05:45 PM UTC
Resolved
Oct 21, 2025, 09:00 PM UTC
Duration
3h 14m
Affected: Score Reporting Services
Timeline · 5 updates
  1. investigating Oct 21, 2025, 05:45 PM UTC

    Data ingestion to AWS serverless OpenSearch is failing for the institution experience program (TOEFL access). External users who rely on OpenSearch for accessing scores and search functionality may be impacted.

  2. investigating Oct 21, 2025, 07:30 PM UTC

    Score delivery services are currently offline due to an AWS outage. Score verification remains available in TOEFL Access and is the only method to retrieve scores at this time. Score storage is not affected by this outage. We are monitoring the situation and will restore services as soon as possible.

  3. identified Oct 21, 2025, 07:48 PM UTC

    The root of the issue has been identified & we are currently working to resolve it.

  4. monitoring Oct 21, 2025, 07:55 PM UTC

    A fix has been implemented and we are currently monitoring results.

  5. resolved Oct 21, 2025, 09:00 PM UTC

    The incident has been resolved. Score Delivery Services are Available.

Read the full incident report →

Notice October 20, 2025

Website impacted by AWS outage

Detected by Pingoru
Oct 20, 2025, 05:22 PM UTC
Resolved
Oct 20, 2025, 10:06 PM UTC
Duration
4h 43m
Affected: WebsiteRegistration and SchedulingPayment ProcessingTest Delivery PlatformScore Reporting Services
Timeline · 3 updates
  1. investigating Oct 20, 2025, 05:22 PM UTC

    Intermittent issues occurring with AWS impacting the site. Teams are currently working on the issue.

  2. monitoring Oct 20, 2025, 08:42 PM UTC

    Service recovery across AWS hosted applications continues to improve. We are continuing to monitor our systems and status.

  3. resolved Oct 20, 2025, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 27, 2025

Intermittent Payment Issue

Detected by Pingoru
Aug 27, 2025, 02:07 PM UTC
Resolved
Aug 27, 2025, 03:43 PM UTC
Duration
1h 36m
Affected: Payment Processing
Timeline · 4 updates
  1. investigating Aug 27, 2025, 02:07 PM UTC

    We are currently investigating an intermittent payment issue.

  2. identified Aug 27, 2025, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 27, 2025, 03:19 PM UTC

    A fix has been implemented and payment transactions are now working. We are continuing to monitor.

  4. resolved Aug 27, 2025, 03:43 PM UTC

    Cache issue has been addressed. This incident has been resolved.

Read the full incident report →

Major August 11, 2025

Registration Systems- Investigating Issue

Detected by Pingoru
Aug 11, 2025, 11:33 PM UTC
Resolved
Aug 12, 2025, 12:24 AM UTC
Duration
51m
Affected: Registration and Scheduling
Timeline · 4 updates
  1. investigating Aug 11, 2025, 11:33 PM UTC

    We are investigating an issue that is impacting Registration. We are working to restore services and will update you in 60 minutes.

  2. identified Aug 11, 2025, 11:46 PM UTC

    We have identified the issue affecting Registration and are continuing to work on a fix for this issue.

  3. monitoring Aug 12, 2025, 12:08 AM UTC

    We have implemented a fix to the issue that was impacting Registration and will continue to monitor performance.

  4. resolved Aug 12, 2025, 12:24 AM UTC

    Systems are fully operational, and we have resolved this incident.

Read the full incident report →

Notice July 18, 2025

Issue with Credit Card payment processing

Detected by Pingoru
Jul 18, 2025, 07:39 PM UTC
Resolved
Jul 18, 2025, 08:21 PM UTC
Duration
41m
Affected: Payment Processing
Timeline · 2 updates
  1. investigating Jul 18, 2025, 07:39 PM UTC

    We are currently investigating this issue - problem appears to be intermittent.

  2. resolved Jul 18, 2025, 08:21 PM UTC

    The issue was related to an issue with our payment processor and has been resolved.

Read the full incident report →

Notice March 25, 2025

Users are unable to log in

Detected by Pingoru
Mar 25, 2025, 06:40 PM UTC
Resolved
Mar 25, 2025, 07:10 PM UTC
Duration
29m
Affected: Registration and SchedulingScore Reporting Services
Timeline · 4 updates
  1. investigating Mar 25, 2025, 06:40 PM UTC

    We are currently investigating this issue.

  2. identified Mar 25, 2025, 06:57 PM UTC

    The issue has been identified and a fix is being pursued. Log-in Access will be intermittent as fix is implemented.

  3. monitoring Mar 25, 2025, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2025, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 21, 2025

Payment Issues

Detected by Pingoru
Feb 21, 2025, 03:25 AM UTC
Resolved
Feb 21, 2025, 04:45 AM UTC
Duration
1h 19m
Affected: Payment Processing
Timeline · 2 updates
  1. identified Feb 21, 2025, 03:25 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 21, 2025, 04:45 AM UTC

    Systems are fully operational, and we have resolved this incident.

Read the full incident report →