TOEFL incident

Website impacted by AWS outage

Notice Resolved View vendor source →

TOEFL experienced a notice incident on October 20, 2025 affecting Website and Registration and Scheduling and 1 more component, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:22 PM UTC
Resolved
Oct 20, 2025, 10:06 PM UTC
Duration
4h 43m
Detected by Pingoru
Oct 20, 2025, 05:22 PM UTC

Affected components

WebsiteRegistration and SchedulingPayment ProcessingTest Delivery PlatformScore Reporting Services

Update timeline

  1. investigating Oct 20, 2025, 05:22 PM UTC

    Intermittent issues occurring with AWS impacting the site. Teams are currently working on the issue.

  2. monitoring Oct 20, 2025, 08:42 PM UTC

    Service recovery across AWS hosted applications continues to improve. We are continuing to monitor our systems and status.

  3. resolved Oct 20, 2025, 10:06 PM UTC

    This incident has been resolved.