Todyl incident

Sophos XG SIEM Search Delay

Notice Resolved View vendor source →

Todyl experienced a notice incident on November 26, 2025 affecting SIEM Processing & Alerting, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 05:31 PM UTC
Resolved
Nov 27, 2025, 02:08 AM UTC
Duration
8h 37m
Detected by Pingoru
Nov 26, 2025, 05:31 PM UTC

Affected components

SIEM Processing & Alerting

Update timeline

  1. investigating Nov 26, 2025, 05:31 PM UTC

    We are investigating an issue affecting Sophos XG SIEM integration events. Our team has identified a delay in delivering these log events to your SIEM. We are actively working to investigate and resolve the issue to restore ingestion as soon as possible. There is no data loss and detections are still active, however, SIEM searches for this data may be delayed.

  2. identified Nov 26, 2025, 07:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 27, 2025, 02:08 AM UTC

    This issue has been resolved.