Todoist Outage History

This incident has now been resolved. Thanks so much for your patience! 🤗

Type: Incident Duration: 2 days, 17 hours and 39 minutes Affected Components: Website, Content Sync API, Web application & API Sep 3, 09:38:56 GMT+0 - Resolved - This incident has now been resolved. Thanks so much for your patience! 🤗 Aug 31, 16:00:00 GMT+0 - Investigating - Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more. Sep 3, 02:59:51 GMT+0 - Monitoring - We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏 ---

This incident has been resolved. We apologize for the inconvenience this has caused!

This incident has been resolved. All payments should go through again as intended.

Users should now be able to log in with their Google credentials. We apologize for the inconvenience!

Type: Incident Duration: 37 minutes Affected Components: Content Delivery Network (webapp, desktop clients), Content Sync API, Web application & API, Website Jan 3, 10:06:11 GMT+0 - Investigating - Forwarding emails to Todoist does not currently create a task in Todoist. We are currently investigating the issue and will provide an update here as soon as we have more information. We sincerely apologize for the inconvenience! 🙏 Jan 3, 10:43:08 GMT+0 - Resolved - The issue with email forwarding has now been resolved. Unfortunately, emails sent to Todoist during this time will have to be resent. We sincerely apologize for the inconvenience caused 🙏

Type: Incident Duration: 2 hours and 57 minutes Affected Components: Web application & API Jan 3, 04:47:23 GMT+0 - Resolved - The recent service interruption, which was related to a domain change, has been fully resolved. Everything is back up and running smoothly. We appreciate your patience while we got things sorted! Jan 3, 01:50:02 GMT+0 - Investigating - The Todoist web app is currently experiencing a service interruption. We're working to get everything back up and running as quickly as possible.

Type: Incident Duration: 1 hour and 27 minutes Affected Components: Web application & API, Content Delivery Network (webapp, desktop clients), Website Nov 24, 10:14:03 GMT+0 - Investigating - You may experience an infinite loading screen when trying to access the activity log. We are currently investigating the issue and will provide an update here as soon as we have more information. We apologize for the inconvenience! 🙏 Nov 24, 11:40:55 GMT+0 - Resolved - We implemented a fix and your activity log should load again as expected. Thank you for your patience!

Type: Incident Duration: 29 minutes Affected Components: Inbound email processing, Service compute environment, Content Delivery Network (webapp, desktop clients), Search infrastructure, Web application & API, Website, Content Sync API, Content storage Oct 21, 15:22:24 GMT+0 - Investigating - Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We sincerely apologize for the inconvenience! 🙏 Oct 21, 15:51:03 GMT+0 - Resolved - We're back 🚀 The issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact).