Tithe.ly experienced a critical incident on September 23, 2025 affecting Giving App, Form, Transaction Processing, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Giving App, Form, Transaction Processing
Update timeline
- investigating Sep 23, 2025, 05:16 PM UTC
Giving is down for most users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
- identified Sep 23, 2025, 05:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2025, 05:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 23, 2025, 05:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 23, 2025, 05:58 PM UTC
This incident has been resolved.