Titan Mail Outage History
Titan Mail is up right nowPingoru has recorded 35 incidents for Titan Mail: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 1 | 25 of 744 (3%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 514 (0%) |
Incidents, newest first
Notice May 8, 2026 Intermittent Network Issues Due to AWS us-east-1 Incident 1d POP/IMAP
Started May 08, 2026, 02:49 AM UTC· resolved May 09, 2026, 03:29 AM UTC
- monitoring May 08, 2026, 02:49 AM UTC
We are currently experiencing intermittent network issues due to the recent AWS incident affecting the North Virginia (us-east-1) region. As a result, some of our services may experience intermittent impact. At this time, the systems appear to be stable; however, AWS is still actively mitigating the incident as per the status update published on the AWS Health Dashboard. We continue to closely monitor the situation and are taking all necessary steps to minimise any service impact.
- resolved May 09, 2026, 03:29 AM UTC
The intermittent network issues related to the AWS incident affecting the North Virginia (us-east-1) region have now been resolved. AWS has officially marked the incident as resolved, and all impacted services are currently operating normally. Our monitoring also indicates stable platform performance. We appreciate your patience and understanding during this time.
Critical April 3, 2026 Login and Sending issue from Titan Clients 54m Mail Send
Started Apr 03, 2026, 07:32 AM UTC· resolved Apr 03, 2026, 08:26 AM UTC
- investigating Apr 03, 2026, 11:16 AM UTC
The issue happened due to a congestion issue in our gateway service.
- resolved Apr 03, 2026, 11:16 AM UTC
This incident has been resolved.
Minor March 30, 2026 Intermittent issue with accessing webmail 44m Login
Started Mar 30, 2026, 10:00 AM UTC· resolved Mar 30, 2026, 10:45 AM UTC
- investigating Mar 30, 2026, 11:11 AM UTC
We are currently investigating this issue.
- investigating Mar 30, 2026, 11:12 AM UTC
We are continuing to investigate this issue.
- investigating Mar 30, 2026, 11:13 AM UTC
We are monitoring this issue.
- resolved Mar 30, 2026, 11:14 AM UTC
This incident has been resolved.
Notice February 25, 2026 Delayed deliveries to Microsoft free domains –
Started Feb 25, 2026, 04:30 PM UTC· resolved Feb 25, 2026, 04:30 PM UTC
- resolved Mar 04, 2026, 01:53 PM UTC
A widespread deliverability issue was reported with Outlook free domains (outlook.com / msn.com / hotmail.com) between 24 Feb 2026 and 25 Feb 2026. Please note that Microsoft 365 mailboxes were not impacted. During this time, emails sent to these domains experienced delays or failed delivery. Current mail delivery is working fine as expected. The issue has now been resolved and mail delivery to these domains has returned to normal.
Critical November 4, 2025 Email Service Disruption 29m Mail Send, Incoming Mail Delivery, Login, Outgoing Mail Delivery and 5 more
Started Nov 04, 2025, 06:05 PM UTC· resolved Nov 04, 2025, 06:35 PM UTC
- investigating Nov 05, 2025, 04:46 AM UTC
We are currently investigating this issue.
- identified Nov 05, 2025, 04:48 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 05, 2025, 04:49 AM UTC
This incident has been resolved.
Major October 20, 2025 Email Service Disruption Due to AWS Operational Issue 1h 54m Mail Send, Incoming Mail Delivery, Login, Outgoing Mail Delivery and 4 more
Started Oct 20, 2025, 07:05 AM UTC· resolved Oct 20, 2025, 09:00 AM UTC
- investigating Oct 20, 2025, 10:08 AM UTC
Titan email services and apps are affected by a widespread AWS service disruption. AWS has acknowledged the issue and is working to mitigate the issue. We’re actively monitoring the disruption and working to restore services at the earliest.
- identified Oct 20, 2025, 10:12 AM UTC
We have identified the underlying issue caused due to AWS service disruption. For more information, you may visit: https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 10:14 AM UTC
We are gradually restoring the services, and the majority are functioning normally. We are currently monitoring the systems to ensure full stability and performance.
Minor September 24, 2025 Issue accepting incoming emails 39m Incoming Mail Delivery
Started Sep 24, 2025, 05:32 AM UTC· resolved Sep 24, 2025, 06:11 AM UTC
- investigating Sep 24, 2025, 11:54 AM UTC
We have noticed increased delays in incoming emails for some customers. We have initiated a detailed investigation to identify the root cause. Our teams are actively analyzing logs, monitoring systems, and gathering the necessary data to validate the reported behavior.
- identified Sep 24, 2025, 11:56 AM UTC
We have identified a potential issue that is impacting incoming email deliveries for few customers . Our team is actively working on a fix to restore normal operations and will provide updates shortly.
- monitoring Sep 24, 2025, 11:58 AM UTC
We have implemented a fix for the issue impacting incoming email deliveries for a few customers. The issue has been resolved and all operations are now normal. Our team will continue monitoring the system for some more time to ensure stability and confirm that no further disruptions occur.
- resolved Sep 24, 2025, 12:00 PM UTC
The issue impacting incoming email delivery for few customers has been fully resolved. Our team has monitored the system and confirmed that normal operations have been restored.
Minor July 21, 2025 Intermittent Accessibility Issues for Users Under Specific ISPs 1d 18h Mail Send, Login, Incoming Mail
Started Jul 21, 2025, 10:30 AM UTC· resolved Jul 23, 2025, 05:13 AM UTC
- investigating Jul 22, 2025, 05:58 AM UTC
We are currently observing accessibility issues affecting some users accessing Titan services via specific internet specific provider . Our systems remain fully operational under normal network conditions, and the issue appears to be related to internet service provider level blocks or DNS filtering. Please refer to the following Knowledge Base article for steps to bypass the issue as a temporary solution: https://support.titan.email/hc/en-us/articles/49097382677017-How-to-access-Titan-if-your-Internet-Service-Provider-is-blocking-it
- investigating Jul 22, 2025, 06:00 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 22, 2025, 03:29 PM UTC
A fix has been implemented and we are monitoring the issue.
- resolved Jul 23, 2025, 05:13 AM UTC
This incident has been resolved.
Minor January 29, 2025 Issue with accessing Titan Webmail 2h 59m Login
Started Jan 29, 2025, 08:07 AM UTC· resolved Jan 29, 2025, 11:06 AM UTC
- investigating Jan 29, 2025, 09:05 AM UTC
We are currently investigating this issue.
- identified Jan 29, 2025, 01:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2025, 01:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2025, 01:50 PM UTC
This incident has been resolved.