Titan Mail Outage History

Titan Mail is up right now

Titan Mail had 10 outages in the last 2 years totaling 76h 6m of downtime — averaging 0.4 incidents per month.

There were 10 Titan Mail outages since June 3, 2024 totaling 76h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.titan.email

Notice May 8, 2026

Intermittent Network Issues Due to AWS us-east-1 Incident

Detected by Pingoru
May 08, 2026, 02:49 AM UTC
Resolved
May 09, 2026, 03:29 AM UTC
Duration
1d
Affected: POP/IMAP
Timeline · 2 updates
  1. monitoring May 08, 2026, 02:49 AM UTC

    We are currently experiencing intermittent network issues due to the recent AWS incident affecting the North Virginia (us-east-1) region. As a result, some of our services may experience intermittent impact. At this time, the systems appear to be stable; however, AWS is still actively mitigating the incident as per the status update published on the AWS Health Dashboard. We continue to closely monitor the situation and are taking all necessary steps to minimise any service impact.

  2. resolved May 09, 2026, 03:29 AM UTC

    The intermittent network issues related to the AWS incident affecting the North Virginia (us-east-1) region have now been resolved. AWS has officially marked the incident as resolved, and all impacted services are currently operating normally. Our monitoring also indicates stable platform performance. We appreciate your patience and understanding during this time.

Read the full incident report →

Critical April 3, 2026

Login and Sending issue from Titan Clients

Detected by Pingoru
Apr 03, 2026, 07:32 AM UTC
Resolved
Apr 03, 2026, 08:26 AM UTC
Duration
54m
Affected: Mail Send
Timeline · 2 updates
  1. investigating Apr 03, 2026, 11:16 AM UTC

    The issue happened due to a congestion issue in our gateway service.

  2. resolved Apr 03, 2026, 11:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Intermittent issue with accessing webmail

Detected by Pingoru
Mar 30, 2026, 10:00 AM UTC
Resolved
Mar 30, 2026, 10:45 AM UTC
Duration
44m
Affected: Login
Timeline · 4 updates
  1. investigating Mar 30, 2026, 11:11 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 30, 2026, 11:12 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 30, 2026, 11:13 AM UTC

    We are monitoring this issue.

  4. resolved Mar 30, 2026, 11:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

Delayed deliveries to Microsoft free domains

Detected by Pingoru
Mar 04, 2026, 01:53 PM UTC
Resolved
Feb 25, 2026, 04:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 04, 2026, 01:53 PM UTC

    A widespread deliverability issue was reported with Outlook free domains (outlook.com / msn.com / hotmail.com) between 24 Feb 2026 and 25 Feb 2026. Please note that Microsoft 365 mailboxes were not impacted. During this time, emails sent to these domains experienced delays or failed delivery. Current mail delivery is working fine as expected. The issue has now been resolved and mail delivery to these domains has returned to normal.

Read the full incident report →

Critical November 4, 2025

Email Service Disruption

Detected by Pingoru
Nov 04, 2025, 06:05 PM UTC
Resolved
Nov 04, 2025, 06:35 PM UTC
Duration
29m
Affected: Mail SendIncoming Mail DeliveryLoginOutgoing Mail DeliveryIncoming MailCalendarContactsAdmin PanelPartner APIs
Timeline · 3 updates
  1. investigating Nov 05, 2025, 04:46 AM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2025, 04:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 05, 2025, 04:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Email Service Disruption Due to AWS Operational Issue

Detected by Pingoru
Oct 20, 2025, 07:05 AM UTC
Resolved
Oct 20, 2025, 09:00 AM UTC
Duration
1h 54m
Affected: Mail SendIncoming Mail DeliveryLoginOutgoing Mail DeliveryIncoming MailPOP/IMAPCalendarPartner APIs
Timeline · 3 updates
  1. investigating Oct 20, 2025, 10:08 AM UTC

    Titan email services and apps are affected by a widespread AWS service disruption. AWS has acknowledged the issue and is working to mitigate the issue. We’re actively monitoring the disruption and working to restore services at the earliest.

  2. identified Oct 20, 2025, 10:12 AM UTC

    We have identified the underlying issue caused due to AWS service disruption. For more information, you may visit: https://health.aws.amazon.com/health/status

  3. resolved Oct 20, 2025, 10:14 AM UTC

    We are gradually restoring the services, and the majority are functioning normally. We are currently monitoring the systems to ensure full stability and performance.

Read the full incident report →

Minor September 24, 2025

Issue accepting incoming emails

Detected by Pingoru
Sep 24, 2025, 05:32 AM UTC
Resolved
Sep 24, 2025, 06:11 AM UTC
Duration
39m
Affected: Incoming Mail Delivery
Timeline · 4 updates
  1. investigating Sep 24, 2025, 11:54 AM UTC

    We have noticed increased delays in incoming emails for some customers. We have initiated a detailed investigation to identify the root cause. Our teams are actively analyzing logs, monitoring systems, and gathering the necessary data to validate the reported behavior.

  2. identified Sep 24, 2025, 11:56 AM UTC

    We have identified a potential issue that is impacting incoming email deliveries for few customers . Our team is actively working on a fix to restore normal operations and will provide updates shortly.

  3. monitoring Sep 24, 2025, 11:58 AM UTC

    We have implemented a fix for the issue impacting incoming email deliveries for a few customers. The issue has been resolved and all operations are now normal. Our team will continue monitoring the system for some more time to ensure stability and confirm that no further disruptions occur.

  4. resolved Sep 24, 2025, 12:00 PM UTC

    The issue impacting incoming email delivery for few customers has been fully resolved. Our team has monitored the system and confirmed that normal operations have been restored.

Read the full incident report →

Minor July 21, 2025

Intermittent Accessibility Issues for Users Under Specific ISPs

Detected by Pingoru
Jul 21, 2025, 10:30 AM UTC
Resolved
Jul 23, 2025, 05:13 AM UTC
Duration
1d 18h
Affected: Mail SendLoginIncoming Mail
Timeline · 4 updates
  1. investigating Jul 22, 2025, 05:58 AM UTC

    We are currently observing accessibility issues affecting some users accessing Titan services via specific internet specific provider . Our systems remain fully operational under normal network conditions, and the issue appears to be related to internet service provider level blocks or DNS filtering. Please refer to the following Knowledge Base article for steps to bypass the issue as a temporary solution: https://support.titan.email/hc/en-us/articles/49097382677017-How-to-access-Titan-if-your-Internet-Service-Provider-is-blocking-it

  2. investigating Jul 22, 2025, 06:00 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 03:29 PM UTC

    A fix has been implemented and we are monitoring the issue.

  4. resolved Jul 23, 2025, 05:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2025

Issue with accessing Titan Webmail

Detected by Pingoru
Jan 29, 2025, 08:07 AM UTC
Resolved
Jan 29, 2025, 11:06 AM UTC
Duration
2h 59m
Affected: Login
Timeline · 4 updates
  1. investigating Jan 29, 2025, 09:05 AM UTC

    We are currently investigating this issue.

  2. identified Jan 29, 2025, 01:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 29, 2025, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2025, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2024

Issue with sending and receiving emails from Titan Client

Detected by Pingoru
Jun 03, 2024, 08:31 AM UTC
Resolved
Jun 03, 2024, 09:32 AM UTC
Duration
1h
Affected: Mail SendIncoming Mail
Timeline · 4 updates
  1. investigating Jun 03, 2024, 10:07 AM UTC

    We are currently investigating this issue.

  2. identified Jun 03, 2024, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2024, 10:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2024, 10:10 AM UTC

    This incident has been resolved.

Read the full incident report →