TIMIFY experienced a major incident on January 14, 2026 affecting Branch Manager, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Branch Manager
Update timeline
- investigating Jan 14, 2026, 10:10 AM UTC
We are currently investigating an issue with our Branch Manager web application. This may affect your ability to use the product.
- investigating Jan 14, 2026, 10:11 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 14, 2026, 10:29 AM UTC
We have identified the issue and the affected areas, and have taken measures to improve the situation. We are now monitoring the system closely.
- resolved Jan 14, 2026, 10:35 AM UTC
The incident has been resolved. The system is stable again and we will continue to monitor the situation.