Tide experienced a notice incident on July 24, 2025, lasting 8h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 24, 2025, 10:55 AM UTC
Outbound and Inbound transfers are running with a delay, but will show on members' timelines once we've resolved this – no need to retry them. We'll keep you posted on this page. Thanks for your patience, and we're sorry for any inconvenience. For anything urgent, tap 'Support' in the app.
- identified Jul 24, 2025, 04:28 PM UTC
Outbound transfers are processing as normal. Inbound transfers are still experiencing delays and may appear as “pending” on member timelines. These will clear automatically once resolved — no need to retry them. Our teams are actively working to restore normal processing times. We’ll continue to post updates here. Thanks for your patience, and sorry for any inconvenience.
- resolved Jul 24, 2025, 07:54 PM UTC
The issue has been resolved and all queued payments have been processed successfully. Thank you for your patience. We apologise for any inconvenience this may have caused.