Tide experienced a notice incident on March 31, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 31, 2026, 12:04 PM UTC
Your payments are missing your recipient details Some Outbound Payments are failing We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.
- resolved Mar 31, 2026, 12:45 PM UTC
Payment services are back to normal We've resolved the issue that was causing your outbound payments to fail. Your recipient details should also now appear correctly on your timeline. Thanks for your patience while we were working on this.