Tide incident

Issue with EUR and USD payments

Notice Resolved View vendor source →
Started
Apr 02, 2026, 12:47 PM UTC
Resolved
Apr 02, 2026, 01:55 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 02, 2026, 12:47 PM UTC

Update timeline

  1. investigating Apr 02, 2026, 12:47 PM UTC

    We’re currently facing technical difficulties involving EUR and USD payments. If you haven’t activated these payments for your account yet, you’re currently unable to activate them. If you have activated these payments, you’re currently unable to send them, but you can receive them. We’re working to resolve this as quickly as possible, and will provide an update when it’s fixed.

  2. resolved Apr 02, 2026, 01:55 PM UTC

    We’ve fixed the technical issues related to EUR and USD payments. You’re now able to activate EUR and USD payments in your account, and make payments in EUR and USD as you would normally. Thank you for your patience.

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