Tide experienced a notice incident on April 2, 2026, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 02, 2026, 12:47 PM UTC
We’re currently facing technical difficulties involving EUR and USD payments. If you haven’t activated these payments for your account yet, you’re currently unable to activate them. If you have activated these payments, you’re currently unable to send them, but you can receive them. We’re working to resolve this as quickly as possible, and will provide an update when it’s fixed.
- resolved Apr 02, 2026, 01:55 PM UTC
We’ve fixed the technical issues related to EUR and USD payments. You’re now able to activate EUR and USD payments in your account, and make payments in EUR and USD as you would normally. Thank you for your patience.