Update timeline
- investigating Apr 21, 2026, 11:50 AM UTC
Some card payments may fail even if funds are available. If your transaction has been declined, try again. Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time
- resolved Apr 21, 2026, 03:49 PM UTC
This incident has been resolved.
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