Tide incident

Some card payments are being declined

Notice Resolved View vendor source →

Tide experienced a notice incident on April 21, 2026, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 11:50 AM UTC
Resolved
Apr 21, 2026, 03:49 PM UTC
Duration
3h 58m
Detected by Pingoru
Apr 21, 2026, 11:50 AM UTC

Update timeline

  1. investigating Apr 21, 2026, 11:50 AM UTC

    Some card payments may fail even if funds are available. If your transaction has been declined, try again. Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time

  2. resolved Apr 21, 2026, 03:49 PM UTC

    This incident has been resolved.