TiDB Cloud incident

TiDB Cloud Serverless Downtime in us-west-2 Region

Major Resolved View vendor source →

TiDB Cloud experienced a major incident on May 13, 2025 affecting aws / us-west-2, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 05:07 PM UTC
Resolved
May 13, 2025, 05:29 PM UTC
Duration
22m
Detected by Pingoru
May 13, 2025, 05:07 PM UTC

Affected components

aws / us-west-2

Update timeline

  1. resolved May 13, 2025, 05:07 PM UTC

    Some TiDB Cloud Serverless clusters located in the us-west-2 region experienced errors for 22 minutes 34 seconds. Root Cause: The issue was due to forward version incompatibility, which resulted in two TiKV servers with older versions than the others panicking. Start Time: 10:58:10 UTC Recovery Time: 11:20:44 UTC