TiDB Cloud incident

Issues with Cluster Changes via TiDB Cloud Console and API

Critical Resolved View vendor source →

TiDB Cloud experienced a critical incident on September 13, 2026 affecting TiDB Cloud Portal Backend, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 09:30 AM UTC
Resolved
Sep 13, 2026, 09:59 AM UTC
Duration
29m
Detected by Pingoru
Sep 13, 2026, 09:30 AM UTC

Affected components

TiDB Cloud Portal Backend

Update timeline

  1. investigating Sep 13, 2026, 09:30 AM UTC

    We are investigating an issue affecting cluster change operations through the TiDB Cloud Console and API. Existing clusters remain operational, and database workloads are not affected. We will provide updates as more information becomes available.

  2. monitoring Sep 13, 2026, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2026, 09:59 AM UTC

    This incident has been resolved.