TiDB Cloud incident

TiDB Cloud Web Console and API Performance Degradation

Minor Resolved View vendor source →

TiDB Cloud experienced a minor incident on August 23, 2026 affecting TiDB Cloud Portal Backend and TiDB Cloud Portal Frontend, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 03:03 AM UTC
Resolved
Aug 23, 2026, 03:31 AM UTC
Duration
28m
Detected by Pingoru
Aug 23, 2026, 03:03 AM UTC

Affected components

TiDB Cloud Portal BackendTiDB Cloud Portal Frontend

Update timeline

  1. investigating Aug 23, 2026, 03:03 AM UTC

    We are currently investigating an issue causing slower response times for the TiDB Cloud Web Console and APIs. Database services are not affected and continue to operate normally. We are working to resolve the issue as soon as possible. We apologize for the inconvenience.

  2. identified Aug 23, 2026, 03:24 AM UTC

    We have identified the root cause and are currently working on optimizations to restore normal Web Console and API performance. Database services remain unaffected. We appreciate your patience while we work on the fix.

  3. resolved Aug 23, 2026, 03:31 AM UTC

    The issue has been resolved, and TiDB Cloud Web Console and API performance has returned to normal. Database services were not affected during the incident. We apologize for the inconvenience and appreciate your patience.