TiDB Cloud experienced a critical incident on August 21, 2025 affecting TiDB Cloud Portal Frontend, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
TiDB Cloud Portal Frontend
Update timeline
- investigating Aug 21, 2025, 01:05 AM UTC
We are currently investigating an issue that is causing the TiDB Cloud webconsole to be inaccessible. Our team is working to resolve this as quickly as possible and will provide an update as soon as we have more information.
- resolved Aug 21, 2025, 01:54 AM UTC
The issue causing the inaccessibility of the web console has been resolved.