TiDB Cloud incident

Service Degradation: Partial Query Failures on Starter and Essential Instances (AWS ap-southeast-1)

TiDB Cloud experienced a major incident on February 27, 2026 affecting aws / ap-southeast-1 and aws / ap-southeast-1, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started: Feb 27, 2026, 11:55 AM UTC
Resolved: Feb 27, 2026, 01:07 PM UTC
Duration: 1h 12m
Detected by Pingoru: Feb 27, 2026, 11:55 AM UTC

Affected components

aws / ap-southeast-1aws / ap-southeast-1

Update timeline

investigating Feb 27, 2026, 11:55 AM UTC

We are currently investigating an issue causing partial query failures on Starter and Essential TiDB Cloud instances in the AWS ap-southeast-1 region. Some users may experience intermittent query errors or degraded performance. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
resolved Feb 27, 2026, 01:07 PM UTC

The issue affecting Starter and Essential TiDB Cloud instances in AWS ap-southeast-1 has been resolved as of 13:00 UTC Time. All services have recovered, and query performance has returned to normal. We will continue to monitor the system to ensure stability. Thank you for your patience.