TiDB Cloud incident

Degraded Performance on tidbcloud.com

Minor Resolved View vendor source →

TiDB Cloud experienced a minor incident on July 1, 2026 affecting TiDB Cloud Portal Backend and TiDB Cloud Portal Frontend, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 05:43 AM UTC
Resolved
Jul 01, 2026, 08:49 AM UTC
Duration
3h 5m
Detected by Pingoru
Jul 01, 2026, 05:43 AM UTC

Affected components

TiDB Cloud Portal BackendTiDB Cloud Portal Frontend

Update timeline

  1. investigating Jul 01, 2026, 05:43 AM UTC

    We are currently observing slower-than-usual response times on tidbcloud.com. Our team is actively investigating the issue and will provide updates as soon as more information becomes available.

  2. resolved Jul 01, 2026, 08:49 AM UTC

    The slower-than-usual response times on tidbcloud.com have been resolved. Our team has confirmed that the service is operating normally.