TicketNetwork incident
Performance Degradation - Data Processing
TicketNetwork experienced a minor incident on August 1, 2023, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 01, 2023, 01:17 PM UTC
We have identified an issue in our data processing system which may cause delays in processing inventory availability and pricing information. Our engineers are working to resolve this issue as quickly as possible. Thank you for your patience. If you believe you received this email in error or would like to change which components you wish to be alerted on, please use the link provided in the footer of this email. Thank you.
- identified Aug 01, 2023, 01:18 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 01, 2023, 03:17 PM UTC
This incident has been resolved.