TicketNetwork experienced a major incident on August 23, 2023, lasting 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 23, 2023, 08:53 PM UTC
Please be advised that we are currently experiencing an outage. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix. If you believe you received this email in error or would like to change which components you wish to be alerted on, please use the link provided in the footer of this email. Thank you.
- investigating Aug 23, 2023, 08:54 PM UTC
We are continuing to investigate this issue.
- investigating Aug 23, 2023, 08:56 PM UTC
We've identified an additional Retail API component affected by the partial outage (Maps API).
- resolved Aug 23, 2023, 09:01 PM UTC
This incident has been resolved and the status of all affected components is back to operational. If you believe you received this email in error or would like to change which components you wish to be alerted on, please use the link provided in the footer of this email.