TicketNetwork experienced a notice incident on August 31, 2023 affecting Retail Sites / Sales, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Retail Sites / Sales
Update timeline
- investigating Aug 31, 2023, 05:16 PM UTC
Please be advised that we are currently experiencing an issue which may cause delays in our ability to process payments. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
- identified Aug 31, 2023, 05:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 31, 2023, 06:47 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 31, 2023, 06:54 PM UTC
This incident has been resolved.