TicketNetwork experienced a minor incident on October 12, 2023 affecting Retail Sites / Sales, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Retail Sites / Sales
Update timeline
- investigating Oct 12, 2023, 12:44 PM UTC
We are investigating an issue which is causing intermittent problems when loading checkout. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
- monitoring Oct 12, 2023, 12:54 PM UTC
We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
- resolved Oct 12, 2023, 01:17 PM UTC
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.