TicketNetwork experienced a minor incident on October 20, 2023 affecting Broker Software, lasting 18h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Broker Software
Update timeline
- investigating Oct 20, 2023, 05:22 PM UTC
Our engineers are currently investigating reports that some broker notification emails to certain email providers are currently delayed or not being received. We will provide more information once the issue is identified and/or resolved.
- resolved Oct 21, 2023, 11:42 AM UTC
This incident has been resolved.