TicketNetwork incident

Event loading issue, certificate on TicketTransaction needs to be fixed

Major Resolved View vendor source →

TicketNetwork experienced a major incident on December 6, 2023 affecting Retail Sites / Sales, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 03:56 PM UTC
Resolved
Dec 06, 2023, 04:01 PM UTC
Duration
5m
Detected by Pingoru
Dec 06, 2023, 03:56 PM UTC

Affected components

Retail Sites / Sales

Update timeline

  1. identified Dec 06, 2023, 03:56 PM UTC

    There is an issue with the certificate on TicketTransaction? NET::ERR_CERT_COMMON_NAME_INVALID https://tickettransaction.com/?bid=7848&sitenumber=582&tid=304&venid=33&head=false&disableSingleEventRedirect=true Sites are not loading events.

  2. monitoring Dec 06, 2023, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 06, 2023, 04:01 PM UTC

    This incident has been resolved.