TicketNetwork experienced a notice incident on March 20, 2024 affecting Retail Sites / Sales, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Retail Sites / Sales
Update timeline
- investigating Mar 20, 2024, 05:53 PM UTC
We are currently investigating an issue where TNWebservices is returning no events from the GetEvents call. We will provide updates as we know more.
- monitoring Mar 20, 2024, 06:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2024, 06:54 PM UTC
This incident has been resolved and monitoring is complete.