TicketNetwork incident

Catalog API - Performance Degraded

Minor Resolved View vendor source →

TicketNetwork experienced a minor incident on April 26, 2024 affecting Retail Sites / Sales, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 01:31 PM UTC
Resolved
Apr 26, 2024, 04:27 PM UTC
Duration
2h 55m
Detected by Pingoru
Apr 26, 2024, 01:31 PM UTC

Affected components

Retail Sites / Sales

Update timeline

  1. investigating Apr 26, 2024, 01:31 PM UTC

    We are investigating an issue impacting the performance of Catalog API. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. resolved Apr 26, 2024, 04:27 PM UTC

    This incident has been resolved.