TicketNetwork incident

Maps Performance Degraded

Minor Resolved View vendor source →

TicketNetwork experienced a minor incident on April 29, 2024 affecting Retail Sites / Sales, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 04:25 PM UTC
Resolved
Apr 29, 2024, 05:54 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 29, 2024, 04:25 PM UTC

Affected components

Retail Sites / Sales

Update timeline

  1. investigating Apr 29, 2024, 04:25 PM UTC

    We are investigating an issue impacting the performance of our map products. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. monitoring Apr 29, 2024, 05:40 PM UTC

    Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.

  3. resolved Apr 29, 2024, 05:54 PM UTC

    This incident has been resolved. Please reach out to our support teams to report any problems or concerns.