TicketNetwork experienced a minor incident on July 3, 2024 affecting Other, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Other
Update timeline
- investigating Jul 03, 2024, 01:14 PM UTC
Please be advised that we are currently experiencing degraded performance. Our team is working on resolving the issues as quickly as possible. Please continue to check status.ticketnetwork.com for updates.
- investigating Jul 03, 2024, 01:30 PM UTC
We are currently investigating an issue which is impacting users of some data feeds as well as Seatics API. This issue may also affect the ability to access billing statements.
- identified Jul 03, 2024, 01:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 03, 2024, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2024, 04:47 PM UTC
This incident has been resolved.