TicketNetwork experienced a notice incident on July 19, 2024 affecting Inventory Availability & Pricing and Data Platform / Reporting and 1 more component, lasting 8h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Inventory Availability & PricingData Platform / ReportingRetail Sites / SalesBroker SoftwareNetwork Infrastructure
Update timeline
- identified Jul 19, 2024, 06:30 AM UTC
We are currently experiencing an outage across our infrastructure, and are investigating solutions at this time. At this time, all APIs and products are affected
- monitoring Jul 19, 2024, 12:47 PM UTC
Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
- resolved Jul 19, 2024, 02:55 PM UTC
This incident has been resolved.