TicketNetwork experienced a major incident on October 21, 2024 affecting Broker Software, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Broker Software
Update timeline
- investigating Oct 21, 2024, 08:23 PM UTC
We are investigating an issue impacting POS11, POS API users, and some ticketing APIs. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.
- resolved Oct 21, 2024, 08:29 PM UTC
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.