TicketNetwork incident

Data Processing Delays: Inventory Availability and Pricing

Minor Resolved View vendor source →

TicketNetwork experienced a minor incident on October 23, 2024 affecting Inventory Availability & Pricing and Data Platform / Reporting, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 06:00 PM UTC
Resolved
Oct 23, 2024, 06:35 PM UTC
Duration
35m
Detected by Pingoru
Oct 23, 2024, 06:00 PM UTC

Affected components

Inventory Availability & PricingData Platform / Reporting

Update timeline

  1. investigating Oct 23, 2024, 06:00 PM UTC

    We are experiencing lag in our data processing infrastructure which may cause delays in processing price changes and updates to inventory availability. Some reporting may also be impacted.

  2. monitoring Oct 23, 2024, 06:08 PM UTC

    The system has recovered and we are continuing to monitor.

  3. resolved Oct 23, 2024, 06:35 PM UTC

    This incident has been resolved.