TicketNetwork incident

Performance Degraded

Minor Resolved View vendor source →

TicketNetwork experienced a minor incident on April 4, 2025 affecting Other, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 12:48 PM UTC
Resolved
Apr 04, 2025, 02:17 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 04, 2025, 12:48 PM UTC

Affected components

Other

Update timeline

  1. investigating Apr 04, 2025, 12:48 PM UTC

    Please be advised that we are currently experiencing degraded performance for a small portion of API traffic, which may lead to slow response times, timeouts, or errors. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. identified Apr 04, 2025, 01:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 04, 2025, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2025, 02:17 PM UTC

    This incident has been resolved.