TicketNetwork experienced a major incident on October 7, 2023 affecting Retail Sites / Sales, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Retail Sites / Sales
Update timeline
- investigating Oct 07, 2023, 09:14 AM UTC
Please be advised that we are currently experiencing an outage from a third party which is causing issues with our ability to process payments at checkout.
- resolved Oct 07, 2023, 09:57 AM UTC
This incident has been resolved. Please reach out to our support teams to report any problems or concerns.