TicketNetwork incident

Data Processing Delays for some Inventory Availability and Pricing

Notice Resolved View vendor source →

TicketNetwork experienced a notice incident on February 6, 2025 affecting Inventory Availability & Pricing, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 02:22 PM UTC
Resolved
Feb 06, 2025, 09:50 PM UTC
Duration
7h 27m
Detected by Pingoru
Feb 06, 2025, 02:22 PM UTC

Affected components

Inventory Availability & Pricing

Update timeline

  1. investigating Feb 06, 2025, 02:22 PM UTC

    We are experiencing lag in our data processing infrastructure which may cause delays in processing price changes and updates to specific inventory availability.

  2. identified Feb 06, 2025, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 06, 2025, 05:18 PM UTC

    We have addressed the issues at hand and are now in the process of reviewing and re-posting fresh inventory availability and price changes for the specific inventory related to this incident.

  4. resolved Feb 06, 2025, 09:50 PM UTC

    This incident has been resolved.