Thryv experienced a notice incident on September 9, 2025 affecting Sales, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2025, 07:21 PM UTC
We are currently investigating an issue affecting invoice editing functionality. Some users may experience degraded performance or difficulty editing invoices. Our engineering team is actively working to identify the cause and implement a fix. We will provide the next update as soon as more information becomes available.
- identified Sep 09, 2025, 08:06 PM UTC
Update: The issue has been identified. Our development team is actively working on implementing a fix. We’ll provide additional updates as progress continues.
- monitoring Sep 09, 2025, 09:21 PM UTC
Update: A fix was put in place, and we are currently monitoring it.
- resolved Sep 09, 2025, 11:06 PM UTC
Current Status: Operational Started: September 9, 2025 6:51PM UTC Resolved: September 9, 2025 8:56PM UTC Affected Components Service: Scheduling, Sales Component: Invoices, Calendar sync Update:This incident has been resolved.