Thryv experienced a critical incident on July 8, 2026 affecting Inbox and Calendar and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 08, 2026, 04:42 PM UTC
Discovered: 7/8/26 11:10 AM CT Resolved: Impacted Product: Business Center Affected Feature: All Features What does this mean for you? Users are currently getting a 503 error when attempting to access the Thryv Business Center. Geographic Scope: Global Current Workaround: There is no current workaround. If one becomes available we will share it here. We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 12:40 PM CT
- monitoring Jul 08, 2026, 05:26 PM UTC
Our development team identified the issue and implemented a fix. Issues with accessing the Thryv Business Center have been resolved and the platform is functioning normally again. We will continue to monitor for any further disruptions.
- resolved Jul 08, 2026, 05:51 PM UTC
This issue has been fully resolved.