ThriveDesk incident

Helpcenter Sites is down

Major Resolved View vendor source →

ThriveDesk experienced a major incident on February 28, 2026 affecting Services (Helpcenter Sites), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 12:57 PM UTC
Resolved
Feb 28, 2026, 01:15 PM UTC
Duration
17m
Detected by Pingoru
Feb 28, 2026, 12:57 PM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Feb 28, 2026, 12:57 PM UTC

    Docs Sites went down.

  2. resolved Feb 28, 2026, 01:15 PM UTC

    Docs Sites recovered.