ThriveDesk incident

Helpcenter Sites is down

Major Resolved View vendor source →

ThriveDesk experienced a major incident on March 3, 2026 affecting Services (Helpcenter Sites), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 07:57 PM UTC
Resolved
Mar 03, 2026, 08:15 PM UTC
Duration
18m
Detected by Pingoru
Mar 03, 2026, 07:57 PM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Mar 03, 2026, 07:57 PM UTC

    Docs Sites went down.

  2. resolved Mar 03, 2026, 08:15 PM UTC

    Docs Sites recovered.