ThriveDesk incident

REST API and Websocket are down

Major Resolved View vendor source →

ThriveDesk experienced a major incident on March 11, 2026 affecting Services (REST API) and Services (Websocket), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 12:55 PM UTC
Resolved
Mar 11, 2026, 01:18 PM UTC
Duration
23m
Detected by Pingoru
Mar 11, 2026, 12:55 PM UTC

Affected components

Services (REST API)Services (Websocket)

Update timeline

  1. investigating Mar 11, 2026, 12:55 PM UTC

    Websocket went down.

  2. resolved Mar 11, 2026, 01:18 PM UTC

    REST API recovered.