ThriveDesk experienced a major incident on March 31, 2026 affecting Services (Helpcenter Sites), lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Services (Helpcenter Sites)
Update timeline
- investigating Mar 31, 2026, 03:05 PM UTC
Docs Sites went down.
- resolved Mar 31, 2026, 03:35 PM UTC
Docs Sites recovered.