ThriveDesk incident

Helpcenter Sites is down

Major Resolved View vendor source →

ThriveDesk experienced a major incident on April 6, 2026 affecting Services (Helpcenter Sites), lasting 11h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 06:35 AM UTC
Resolved
Apr 06, 2026, 06:35 PM UTC
Duration
11h 59m
Detected by Pingoru
Apr 06, 2026, 06:35 AM UTC

Affected components

Services (Helpcenter Sites)

Update timeline

  1. investigating Apr 06, 2026, 06:35 AM UTC

    Docs Sites went down.

  2. resolved Apr 06, 2026, 06:35 PM UTC

    Docs Sites recovered.